Frequently Asked Questions

1What is Document Imaging?
Document imaging is the process of converting paper documents into a digital form. Unlocking the Data in its old INK form and creating a Digital version that then can have endless possibilities.
2Why would I want to scan my documents?
There are several reason to consider document imaging. The main reasons are labor saving, timely distribution of documents, and for legal retention requirements.
3How safe are my document?
SSL (secure sockets layer), HTTPS, and user-level security are used for our web interface to access your documents. Utilizing SSL and HTTPS security measure allows us to safeguard your data from outsiders with malicious intent and our user-level security system assures that members from your organization can only see the documents that they are authorized to see.
4How do I search and retrieve my documents?
Searching and retrieving is as easy as you would expect it to be. If you’re familiar with Google, Yahoo, or any other online search tool you’ll be at home with our simple and elegant system. You can search over the full text of your documents, or by key components that you specify.
5What type of documents can be scanned?
Any type of document can be scanned. Documents ranging from 2.2″ x 2.8″ to 11″ x 17″ can be automatically fed through an ADF on a high-speed production scanner. Anything smaller than 2.2″ x 2.8″ will be scanned on a flatbed exceptions scanner and anything over 11″ x 17″ will be scanned with a wide format scanner.
6What happens to my original documents?
Once digitizing of documents is complete we can store them in our highly secured, temperature and humidity controlled storage facility. If the documents are no longer required after digitization we can have the original paper documents shredded.
7What is the standard format used to store images?
The standard format used for document imaging of business records is the TIFF CCITT group 4 file formats. This format utilizes a 20:1 compression ratio and is not considered to be a lossy format (a lossy format uses a compression algorithm that causes some pixels to be lost upon decompression). Another standard format is the PDF (portable document format), which is mainly used for full text search and colored document applications.
8How much disk space does an imaging system typically require?
An 8.5″ x 11″ TIFF G4 image at 300 dpi on average takes up 51.36 KB of storage. A 700 MB CD can hold up to 13,956 images. A 60 GB hard drive can hold up to a 1,224,971 images.
9What image resolution should I use?
Generally 200 dpi is recommend for images that will be used for archival purposes only. 300 dpi is needed for any image that will have OCR/ICR performed on it to provide more accurate results.
10How accurate is OCR?
Accuracy of OCR recognition on a clean laser-printed page is typically better than 99.6%. Accuracy on dirty, faxed or degraded documents will be lower. We do have image clean-up technology that can improve OCR accuracy.
11What is the difference between OCR and indexing?
OCR is an automated process performed by computers to recreate text from an image. Indexing is the process of manual extracting data from fields that are predefined. Our indexing process uses double-blind keying, in which two data entry operators key the same data, which is then compared to each other for verification of the information.

What are the advantages of having your files scanned by We Scan Files?
What are the advantages of having your files scanned by We Scan Files?

How are your digitally scanned documents delivered by We Scan Files?
HIPAA Compliance Is Easy With We Scan Files

How does a scanned document become searchable with services from We Scan Files?

How long does a typical project take with We Scan Files?


What scanners do you use at We Scan Files?